Manpower Group Technology Installation Technician in Endicott, New York
Manpower is currently recruiting for an installation technician for a client located in Binghamton, NY. The purpose of this position is to service clients and vendors through the installation and troubleshooting phases of products and/or services.
Manage the installation of the retail systems the client purchased based on company guidelines.
Install, configure, and personalize software according to client specifications.
Travel to client sites to perform required tasks.
Conduct site survey and procedure survey with client prior to configuring the client's systems.
Evaluate the system and make recommendation and sales of products to clients based on such evaluation.
Provide support and consultation to our clients on the system they purchased.
Assist sales staffs during selling cycle including consultation and systems demonstration to prospects.
Maintain and install updates and upgrades to both hardware and software.
Configure, personalize and install as necessary software according to client specifications and confer with clients in connection therewith.
Make recommendations for new products and procedures.
Test hardware and software functions based on clients needs prior to training.
Handle on-call support.
Document and resolve client issues, system usage, and resolutions.
Provide internal support to assist all departments as needed.
Other duties as assigned.
Studies in computer science/information services desired.
Knowledge of computer operations, hardware and various software applications
Ability to drive automobile for extended periods of time and long distances. Must possess valid driver's license.
Ability to bend and lift objects weighing up to 70 lbs including loading and unloading equipment on and off vehicles.
Ability to resolve problems in a timely and logical manner.
Ability to exercise discretion and make recommendations with regard to client needs.
Work hours will be in accordance with the office setting which is generally between 8:30am to 5:30pm, Monday through Friday. Extended hours are worked as needed to complete the work. Travel is required.
Health and dental insurance
401K retirement planning with employer match
Paid time off