Manpower Group Customer Service Representative in Homestead, Florida

Manpower has an immediate opening for Customer Service Representatives for one of our clients in South Miami Heights, FL!

The Details:

  • Handle in-bound calls from our customers by researching and resolving questions regarding insurance policies

  • This role requires listening to our customer's concerns and showing empathy while resolving their issue.

  • Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.

What You Bring To The Job:

  • Previous call center or customer service experience

  • Great attitude and ability to work in a team

  • High school diploma or equivalent (such as a GED)

Why You Should Consider This Role:

  • You love helping and connecting with people

  • You're a problem solver who likes to think on their feet and enjoys a challenge

  • You thrive in a fast paced, changing environment

  • You believe the details are important and actively listen for them

  • You go above and beyond because you want to, not because you have to

What You Will Like:

  • The diversity - every day and every customer is different

  • The opportunity to demonstrate your unique problem solving abilities to our customers and to the rest of your team

  • The difference in the value this company places on great customer service and the recognition you will receive from our customers and our leaders when you exceed our customer's expectations

Shifts and Pay:

  • 1st and 2nd shift available

  • $11.00 per hour