Manpower Group Customer Service Representative in Rochester, New York

Customer Service Representative

What's in it for you?

  • $10.50 hr

  • 32-40 hours a week

  • M-F (Start times ranging from 8-11am)

  • Incredible work environment

  • Contract position

What is the job?

  • Teach or instruct work-related subjects to students who have graduated or left high school.

  • Includes correspondence school instructors; industrial, commercial and government training instructors

  • Teaching may take place in public or private schools whose primary business is education or in a classroom associated with an organization whose primary business is other than education.

  • Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

  • Responds to inquiries and requests for assistance with an organization's computer systems or PCs.

  • Logs calls, identifies problems, troubleshoots and provides advice to assist users through standard scripts or checklists.

  • Coordinates with level 2 or higher IT resources to resolve problems if necessary.

  • May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Reset passwords

What you bring to the job?

  • Previous call center experience

  • Open Availability**

  • Great attitude

  • High School Diploma or equivalent

  • Ability to pass Background Check

Stop your job search and apply today. Do you need more information? Contact our recruiters at 585-227-6008. We love referrals so please share our job with friends and family!