Manpower Group Help Desk (Tier 1 Call Center) in Rochester, New York
Help Desk (Tier 1 Call Center)
What's in it for you?
32-40 hours a week depending on call volume
Incredible work environment
What is the job?
Teach or instruct work-related subjects to students who have graduated or left high school.
Includes correspondence school instructors; industrial, commercial and government training instructors
Teaching may take place in public or private schools whose primary business is education or in a classroom associated with an organization whose primary business is other than education.
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Responds to inquiries and requests for assistance with an organization's computer systems or PCs.
Logs calls, identifies problems, troubleshoots and provides advice to assist users through standard scripts or checklists.
Coordinates with level 2 or higher IT resources to resolve problems if necessary.
May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
What you bring to the job?
Previous call center experience
High School Diploma or equivalent
Ability to pass Background Check
Stop your job search and apply today. Do you need more information? Contact our recruiters at 585-227-6008. We love referrals so please share our job with friends and family!